FAQ
Explore Our Sourcing & Quality Assurance FAQs
Welcome to UA Consultants’ Sourcing & Quality Assurance FAQs page. Here, we address the most common questions related to our services, including payment methods, product customization, and shipping timelines. Whether you’re looking for information on minimum order requirements or factory preparation times, this section will provide you with clear and concise answers to streamline your experience with us.
Frequently Asked Questions- UA Consultants
UA Consultants provides services with a primary focus on the Home Décor sector. We do not manufacture products ourselves but source them from multiple factories. Having worked in India for over a decade, we understand what can and cannot be produced here. Our Director, with 18+ years of hands-on industry experience, has collaborated with some of the world’s top buyers and successfully met their expectations. We share this knowledge with buyers, helping them make intelligent decisions.
We currently engage with over 125 factories in 12 production centers across the country, producing over 2.5 million pieces per month. Our team, along with the factories, consists of nearly 250 experienced QA/Technical staff, merchandisers, and facilitators who work tirelessly to meet client demands.
In simple words UAC perform the work of a liaison office— “Act as your eyes and ears in the Country”.
UA Consultants is located in Faridabad, a suburb of New Delhi, approx. 45 minutes drive from the Delhi Airport. Apart from the Corporate Office, it has 6 field offices established in major production centers around the country
Assured Product Quality Control with an established reporting Mechanism.
Systematic stage by stage updation as needed in desired format.
Multiple Sourcing and Competitive pricing options.
Single Window for all Payments & everyday Communication needs.
Well managed logistic support with door to door delivery services.
A decade+ of reputed client base which can give referrals.
A World class Services on a Platter.
UAC offers its clients a unique opportunity to help them build confidence and smoothen their working with the country…
Scenario-1
How do you trust a new factory? How do you ensure your payments remain safe when dealing with a factory for the first time or for a one-time project?
Scenario-2
A consolidated container gets stuck at the port because one factory fails to trace its payment and refuses to release the goods.
Scenario-3
Managing multiple vendor payments, including advances and final releases, often leads to high documentation costs and multiple bank charges. How can you avoid or reduce these expenses?
UAC simplifies the payment process by receiving a single transfer from the buyer and distributing the payments to multiple vendors. This approach reduces bank charges and minimizes documentation costs.
UAC – The Trusted Link Between Buyer and Seller
In all these scenarios, UAC acts as the “Link Pin”, trusted by both the buyer and the seller. By handling the payments through Single Window Clearance, UAC eliminates the buyer’s hassle of managing multiple accounts and ensures a smooth and secure transaction for both parties.
This “Single Window Clearance” not only offers the buyer a safety net while dealing with new factories but also assures the factories of the buyer’s genuine intent to build long-term partnerships.
Common Questions About Our Services
We charge a pre-agreed percentage as a service fee, which we calculate based on the FOB value of goods. This approach ensures complete transparency for the buyer. We prefer receiving the service fee directly from our customers, as we represent them in the country. Under the “Single Window Clearance”, UAC receives its payment simultaneously with the factories, either in part or full, as per the agreed terms.
UAC also offers a Retainership Contract to certain clients, where we perform specific duties on an ongoing basis. The terms of this agreement can be discussed in detail directly with the Director.
Yes. Our factories can make sample to customize your own designs and in a way we encourage this so as to keep items proprietary. However, we will charge you for the making and the shipping of the sample.
Yes depending on the item and its value the MOQ will change; but a ground rule we prefer an order value to be above 3500.00 usd.
This depends on what and how much you order. Normally, the production time is about 8 to 10 weeks. We will give you specific information via return e-mail if otherwise.
For airfreight shipment, transit time is approximately 1 to 2 weeks. For sea freight shipment, depending on the final destination, it takes around 4 to 6 weeks. Please advise your nearest port so we can inform you of the shipping time more accurately.